Privacy and personal data processing

The information that follows is prepared, pursuant to art. 13 of EU Regulation 2016/679 ("Regulation"), by File System, in relation to the personal data of users collected when accessing and/or registering on this website ("Site") and/or carrying out a purchase on the Site and/or a request for assistance and customer care services on the Site (cumulatively, the "Site Services").

The role of this site and the role of marketplace sellers

File System operates on this site, which it owns, as a provider of the registration service. The Site hosts a technological platform, which allows third-party sellers ("Third Party Sellers" or "Sellers"), and buyers to connect, for the purpose of online buying and selling of goods and/or services ("Platform"). The marketplace resides on the Platform, i.e. the virtual space within which Third Party Sellers can offer and sell their products and conclude the related purchase contracts with users ("MarketPlace"). On the Site, therefore, users, after registering, can purchase products sold by Third Party Sellers.

The personal data of the user are therefore processed by File System and also by a Third Party Seller. In this case, both act as independent data controllers, i.e. each of them processes the personal data of users for its own purposes, as detailed in this statement.

The information that follows is therefore provided pursuant to art. 13 of the Regulations, with reference to File System and to a Third Party Seller, as, from time to time, identified and identifiable directly in the order details.

Owners of the processing of personal data

File System, with headquarters in Via Cavour, 66 - 81030 Orta di Atella (CE) is the data controller of the personal data collected and processed through this website. The Third Party Vendor is also the data controller, limited to the data necessary for the execution of the purchase contract concluded through the Site and further data collected during the exercise of the rights arising from this contract (and, in particular, the right to withdrawal and the legal guarantee of conformity).

The contact details and identification details of the Third Party Seller and his representative, if the Third Party Seller is not established in the European Union, are contained in the Seller Profile, which can be reached by clicking on the Seller's trade name on the details page of the order.

Data Processing by Third Party Sellers

The Third Party Seller will process the user's data for the time strictly necessary for the execution of the contract (for example, the data necessary for the execution of the purchase contract will be processed until the delivery of the product or, in case of failure delivery, until the termination of the contract).

What personal customer data does this site collect?

We collect your personal data to continuously provide and improve our products and services.

The categories of data we collect are listed below:

  • Data you provide us directly: We receive and store any data you provide to us. You can choose not to provide some information, but if you do, you may not be able to use many of our Services.
  • Data that is collected automatically: when you use our site we automatically receive and store certain categories of data such as, for example, information relating to your use of them. Like many other websites, we use "cookies" and other unique identifiers and obtain certain types of data when your browser or device accesses our site.
  • Data received from other sources: We may receive information about you from other sources.

For what purposes do we use your personal data?

We process your personal data to perform, provide and improve the Services we offer to our customers. These purposes include:

  • Purchase and delivery of products and services: We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you about your orders, products, services and promotional offers.
  • Provide and improve our services and resolve any issues related to them: We use your personal data to provide functionality, analyze performance, correct errors, and improve the use and efficiency of our services.
  • Recommendations and personalization: We use your personal data to suggest features, products and services that may be of interest to you, to identify your preferences and to personalize your experience with our site.
  • Comply with legal obligations: In some cases we are required by law to collect and process your personal data. For example, we collect location and bank account information from third-party sellers for identification and other purposes.
  • Communicating with you: We use your personal data to communicate with you through various channels (for example, by telephone, email and chat).
  • Advertising: We use your personal data to show you interest-based advertising about features, products and services that may be of interest to you.
  • Purposes for which we ask your consent: We may also ask for your consent to process your personal data for specific purposes that we will communicate to you. When you consent to us processing your personal data for a specific purpose, you can withdraw your consent at any time and, in this case, we will stop processing your data for that purpose.

Cookies

We use cookies, pixels, and other technologies (collectively, "cookies"), to recognize your browser or device, learn more about your interests, and provide you with essential features and services, and for other purposes, including:

  • Recognize you when you log in to use our services. In this way we can provide you with product recommendations, show you personalized content and provide you with other personalized features and services.
  • Keep track of the preferences you indicate. This way we can respect your preferences. You can set your preferences from the My Account section.
  • Keep track of items saved in your cart.
  • Conduct research and analysis in order to improve the content, products and services of this website.
  • Prevent fraudulent activity.
  • Improve security.
  • Provide you with content relevant to your interests.
  • Reporting. This allows us to evaluate and analyze the performance of our services.

Our cookies allow you to take advantage of some of the essential features of our site. For example, if you block or otherwise delete our cookies, you will no longer be able to add items to your Shopping Cart, complete your order or use any of the products and services that require your authentication.

You can manage browser cookies through your browser settings. The "Help" function present in most browsers will tell you how to prevent your browser from accepting new cookies, how to make the browser notify you when you receive a new cookie and how to disable cookies and their expiration. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. In this case, however, you may have to manually adjust some preferences each time you visit a site and some features and services may not work.

Do we disclose your personal data to third parties?

Data relating to our customers is a fundamental component of our business and we do not sell our customers' personal data to third parties. We communicate the personal data of our customers as described below, to third parties who are subject either to this Privacy Policy or otherwise to procedures that provide similar protections to those described in this Privacy Policy.

  • Transactions involving third parties: We make available to you services, products, applications or skills provided by third parties. For example, you can order products from third party sellers through our website. You will be able to recognize when a third party is involved in our transactions and it is in relation to these transactions that we share customer information with that third party.
  • Third Party Service Providers: We use other companies and individuals to perform certain tasks on our behalf. For example, to fulfill orders for products or services, deliver packages, send postal mail and emails, remove recurring information from customer lists, analyze data, provide marketing assistance, provide search results and links (including paid advertisements and links ), process payments, transmit content, calculate credit risk and provide customer support services. These third party service providers have access only to the personal data that are necessary for the performance of their activities, but they will not be able to process the data of which they become aware for other purposes. Furthermore, these third parties are required to treat the personal data of which they become aware in accordance with this Privacy Policy and the applicable regulations on the protection of personal data.

In cases other than those listed above, you will be informed whenever your personal data is shared with third parties and you will have the option to choose whether or not to allow such communication to third parties.

Transfers outside the European Economic Area. Whenever personal data is transferred outside the European Economic Area we will ensure that such data is transferred in accordance with this Privacy Policy and applicable data protection regulations.

How is the security of your personal data guaranteed?

  • We are committed to protecting the security of your data during its transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you provide.
  • Payments are made directly on the paypal and stripe secure site.
  • It is important that you take adequate measures to prevent unauthorized access to your password and to your computers, devices and applications. Always make sure you are logged out when you finish using a computer shared with other users.

Third party advertisers and links to other websites

Our Services may include advertisements from third parties and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising and services.

What personal data can you access?

You can access your information including your name, your address, your payment options, your profile information, your Prime membership, your settings and purchase history, from the section of the site called "My account".

What options do you have?

If you have any questions or objections about how we collect and process your personal data, please contact us.

  • As noted above, you may choose not to provide some information, but if you do, you may not be able to take advantage of many of our services.
  • You can add or update some data.
  • If you do not want to receive emails or other communications from us, you can review your Communication Preferences.
  • The Help menu on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to make the browser notify you when you receive a new cookie, and how to disable cookies altogether. cookies. Because cookies allow you to take advantage of some essential Services, we recommend that you leave them turned on.
  • If you wish to browse our websites anonymously, you can do so by logging out of your account and disabling cookies on your browser.
  • When you allow us to process your personal data for a specific purpose, you can withdraw your consent at any time. In that case, we will cease any further processing of your data for that specific purpose.
  • You may also disable other specific types of processing by updating the settings in your Account
  • Third party sellers may add or update certain information, update their account information by logging into Seller Account Information, and change the email or other communications they receive from us by updating their notification preferences .
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Furthermore, according to the applicable legislation, you have the right to request access, rectify, anonymize and delete your personal data and exercise the right to data portability (by downloading the list of all your personal data collected) . You can also oppose the processing of your personal data by us or request, in certain cases, the limitation of the processing of your personal data. If you wish to exercise any of these rights, contact our Customer Service .

Can minors use this site?

This site does not sell products to minors. We sell children's products that may only be purchased by adults. If you are under the age of 18, you may only use our site with the involvement of a parent or guardian.

How long do we keep your personal data?

We keep your personal data to allow you to continuously use our services for as long as necessary to pursue the purposes described in this Privacy Policy, as required by law for example for tax and accounting purposes or as otherwise to you communicated. For example, we keep your transaction history so you can review the purchases you've made (and repeat orders if you wish) and which addresses you've requested your orders be shipped to, as well as to improve the appropriateness of the products and content we recommend .

Contacts, Information and Reviews

If you have any questions about how we use and process personal data or would like to get in touch with one of our data controllers, contact us by sending us a brief description of the matter you wish to submit and we will do our best to help you.

As our activities change constantly, our Privacy Policy is subject to change as well. We suggest that you check our site frequently to check for any changes. Our current Privacy Policy applies to all data we have about you and your account, unless stated otherwise. Since we respect our promises, we will never materially modify, without the consent of the affected customers, our policies and our procedures making them less protective than the data of our customers that we have collected.